Privacy Policy
Main Light LLC ("Main Light," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy describes how Main Light collects, uses, discloses, retains, and protects personal information when you visit www.mainlight.com, communicate with us, request information, or a quote, establish an account, rent or purchase products or services, or otherwise interact with Main Light.
This Privacy Policy also describes certain privacy rights that may be available to you, including rights available to California residents.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected by Main Light through our website, online services, business interactions, customer communications, and related services.
This Privacy Policy does not apply to websites, applications, or services operated by third parties that Main Light does not own or control. If you follow a link to a third-party website or service, that third party's privacy practices will govern the information it collects.
2. Personal Information We Collect
The personal information we collect depends on how you interact with Main Light.
We may collect the following categories of information:
Identifiers and Contact Information
This may include:
- Name
- Company or organization
- Mailing or billing address
- Email address
- Telephone number
- Account or customer identifiers
- Internet Protocol (IP) address
Customer and Commercial Information
This may include:
- Products or services purchased, rented, requested, or considered
- Rental and transaction history
- Quotes and estimates
- Customer account information
- Billing information
- Payment status
- Business relationship information
- Customer service history
Payment Information
When you purchase or rent products or services, payment information may be collected or processed as necessary to complete the transaction.
Payment-card transactions may be processed through third-party payment processors. Where a third-party payment processor is used, Main Light may not directly receive or retain complete payment-card numbers.
Communications
We may collect information you provide when you:
- Contact Main Light
- Request a quote
- Send us an email
- Submit an online form
- Request customer support
- Communicate with our employees
- Participate in surveys or provide feedback
Internet and Electronic Activity
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- Website interactions
- Cookies and similar technologies
- Server and security logs
Other Information
We may collect other information that you voluntarily provide to us when reasonably necessary to provide our products or services.
Main Light does not intentionally collect information concerning race, religion, political affiliation, or similar characteristics through its website unless such information is voluntarily provided and is reasonably necessary for a legitimate business or legal purpose.
3. Sources of Personal Information
We may obtain personal information:
- Directly from you.
- From your employer, company, or organization.
- Automatically through our website and related technologies.
- From service providers that assist us in operating our business.
- From business partners.
- From publicly available sources.
- From other sources permitted by law.
4. How We Use Personal Information
Main Light may use personal information to:
- Provide products and services.
- Process rentals, purchases, orders, and payments.
- Prepare and respond to quotes and inquiries.
- Establish and administer customer accounts.
- Communicate with customers and prospective customers.
- Provide customer service and technical support.
- Manage rental and transaction records.
- Maintain and improve our website.
- Understand how visitors use our website.
- Improve our products, services, and customer experience.
- Send marketing or promotional communications were permitted by law.
- Maintain the security and integrity of our website, systems, facilities, products, and services.
- Detect and prevent fraud, misuse, security incidents, and other unlawful activity.
- Maintain business and accounting records.
- Enforce agreements and protect our legal rights.
- Comply with legal, regulatory, tax, accounting, and contractual obligations.
- Carry out other purposes disclosed to you when information is collected.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics technologies, server logs, and similar technologies.
These technologies may be used to:
- Operate and secure the website.
- Remember preferences.
- Measure website traffic.
- Understand how visitors interact with the website.
- Diagnose technical problems.
- Improve website performance.
- Measure the effectiveness of communications or advertising, where applicable.
Some cookies or similar technologies may be provided by third parties.
Your browser may allow you to block or delete cookies. Blocking certain cookies may affect the functionality of portions of our website.
Where required by applicable law, Main Light will provide appropriate mechanisms for managing cookie and tracking preferences.
6. How We Disclose Personal Information
Main Light may disclose personal information to third parties when reasonably necessary for legitimate business purposes.
These parties may include:
Service Providers and Contractors
We may provide information to companies that perform services on our behalf, such as:
- Website hosting and technology providers.
- Cloud and data-storage providers.
- Payment processors.
- Accounting and financial service providers.
- Customer relationship management providers.
- Email and communications providers.
- Analytics providers.
- Security providers.
- Delivery, shipping, and logistics providers.
- Professional advisers.
These parties are expected to process information in accordance with applicable contractual and legal requirements.
Business Partners
We may disclose information to business partners when necessary to provide a product or service requested by you.
Legal and Regulatory Purposes
We may disclose personal information when we reasonably believe disclosure is necessary to:
- Comply with applicable law.
- Respond to a subpoena, court order, warrant, or other lawful government request.
- Protect the rights, property, or safety of Main Light, our customers, employees, or others.
- Investigate fraud or security incidents.
- Establish, exercise, or defend legal claims.
Business Transactions
Personal information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction, subject to applicable law.
7. Sale and Sharing of Personal Information
Main Light does not sell customer lists or personal information in exchange for money.
Certain privacy laws, including California law, define the terms "sell," "selling," "share," and "sharing" more broadly than their ordinary meanings and may include certain disclosures involving advertising or cross-context behavioral advertising.
Main Light evaluates the technologies and service providers used on its website to determine whether any activities constitute a "sale" or "sharing" of personal information under applicable law.
Where Main Light engages in activities that constitute selling or sharing under applicable law, we will provide the notices and opt-out mechanisms required by law.
8. Social Media and Third-Party Services
Our website may contain links, integrations, or features provided by social networks and other third parties.
These services may collect information such as your IP address, browser information, device information, or interactions with their services and may use cookies or similar technologies.
Information collected directly by a third-party service is governed by that third party's privacy policy and practices.
Main Light is not responsible for the privacy practices of third-party websites or services that it does not control.
9. Data Retention
Main Light retains personal information only for as long as reasonably necessary for the purposes for which the information was collected or as otherwise permitted or required by law.
The applicable retention period may depend on:
- The nature of the information.
- The purpose for which it was collected.
- The duration of our relationship with you.
- Contractual requirements.
- Accounting and tax requirements.
- Applicable statutes of limitation.
- Regulatory requirements.
- Security and fraud-prevention needs; and
- The establishment, exercise, or defense of legal claims.
We will not retain personal information for materially longer than reasonably necessary for the disclosed purposes, subject to applicable legal requirements.
10. Security
Main Light uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, destruction, loss, misuse, alteration, or disclosure.
Our safeguards may include access controls, secure systems, encryption where appropriate, security monitoring, employee access restrictions, and other measures appropriate to the nature of the information.
However, no method of transmitting or storing information can be guaranteed to be completely secure. Therefore, Main Light cannot guarantee the absolute security of personal information.
11. Email and Marketing Communications
Main Light may send communications concerning products, services, events, or other information that may be relevant to our customers and prospective customers were permitted by applicable law.
You may unsubscribe from promotional email communications by using the unsubscribe instructions contained in the communication or by contacting:
contact@mainlight.com
Opting out of marketing communications will not prevent Main Light from sending non-marketing communications, such as communications regarding an account, rental, transaction, security issue, service notification, or other business relationship.
12. California Privacy Rights
California residents may have additional privacy rights under California law, including the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), when those laws apply to Main Light and the personal information involved.
Subject to applicable exceptions and limitations, these rights may include:
Right to Know and Access
You may have the right to request information regarding personal information Main Light has collected about you, including:
- Categories of personal information collected.
- Categories of sources from which the information was collected.
- Business or commercial purposes for collecting, selling, or sharing the information.
- Categories of third parties to whom information was disclosed.
- Categories of personal information sold or shared, if applicable.
- Specific pieces of personal information maintained about you.
Right to Delete
You may have the right to request deletion of personal information Main Light has collected from you, subject to exceptions provided by law.
For example, Main Light may retain information when reasonably necessary to complete a transaction, comply with legal obligations, detect security incidents, exercise legal rights, or satisfy another exception permitted by law.
Right to Correct
You may have the right to request correction of inaccurate personal information maintained about you.
Right to Opt Out of Sale or Sharing
If Main Light sells or shares personal information as those terms are defined under California law, California residents may have the right to opt out of those activities.
Where required, Main Light will provide an appropriate mechanism through which California consumers can exercise this right.
Global Privacy Control
Where required by applicable California law, Main Light will process recognized opt-out preference signals, including qualifying Global Privacy Control ("GPC") signals, as required by law.
Sensitive Personal Information
If Main Light uses or discloses sensitive personal information for purposes that trigger a right to limit such use or disclosure under California law, eligible California residents may exercise that right as provided by law.
Right to Non-Discrimination
Main Light will not unlawfully discriminate against you because you exercise a privacy right provided by California law.
Exercising your privacy rights will not result in unlawful:
- Denial of goods or services.
- Different prices or rates.
- Different levels or quality of service.
- Retaliation for exercising your privacy rights.
13. Exercising California Privacy Rights
To submit an applicable California privacy request, you may contact Main Light using:
Email: contact@mainlight.com
Telephone: 800-397-6246
When submitting a request, please provide sufficient information for us to reasonably identify you and understand your request.
Main Light may need to verify your identity before completing certain requests. Verification procedures will depend on the nature of the request and the sensitivity of the information involved.
We will use personal information submitted in connection with a privacy request for purposes related to verifying and responding to that request.
Authorized Agents
Where permitted by California law, you may designate an authorized agent to submit a privacy request on your behalf.
Main Light may request appropriate documentation demonstrating the agent's authority and may require you to verify your identity directly with us, except where prohibited by law.
14. Personal Information of Children
Main Light's website and services are intended for businesses and adults and are not directed to children under 13.
Main Light does not knowingly collect personal information online from children under 13.
If we learn that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information in accordance with applicable law.
Main Light does not knowingly sell or share the personal information of consumers under 16 without the authorization required by applicable law.
15. International Visitors
Main Light is based in the United States.
If you access our website or provide information to Main Light from outside the United States, your information may be processed and stored in the United States or other jurisdictions in which our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from those in your country.
Where applicable law requires specific safeguards for international transfers of personal information, Main Light will implement appropriate safeguards.
16. Links to Other Websites
Our website may contain links to websites operated by third parties.
Main Light does not control and is not responsible for the privacy, security, content, or practices of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
17. Changes to This Privacy Policy
Main Light may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, legal requirements, or other circumstances.
When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.
If changes materially affect how we use personal information, we will provide additional notice where required by applicable law.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or Main Light's privacy practices, please contact us:
Main Light LLC
6435 S Valley View Blvd, Ste B
Las Vegas, Nevada 89118
Telephone: 800-397-6246
Email: contact@mainlight.com
